Keeps Reviews

Keeps has an overall rating of 4.7 based on 26 reviews. Customer feedback on Keeps is mixed: Keeps reviewers highlight positive aspects like effective hair loss treatment, easy-to-use online platform, affordable subscription plans, excellent customer support, which strongly appeal to men experiencing hair loss, individuals seeking convenient hair restoration solutions. However, Keeps is often criticized for its limited product range, potential side effects, slow shipping times, subscription cancellation difficulties.

4.7/5.0

26 reviews

5 Stars

18

4 Stars

7

3 Stars

0

2 Stars

0

1 Star

0

All Keeps Reviews (26)
evonneweaver8741
June 02, 2026
"Managing my account was surprisingly painless"
Changing my plan and checking my billing was easy. I found everything without having to click around forever, and pausing my account didn’t turn into a whole back-and-forth email thing. The account page was simple and didn’t give me a headache. Weirdly, I remember doing it while eating a slightly stale granola bar, which is probably why it stuck in my mind
WILLIAMS
May 31, 2026
"Pretty happy with it so far"
I’ve been using Keeps for a few months now, and it’s been straightforward, which is exactly what I was hoping for. The website is easy to figure out, even if you’re not trying to spend a bunch of time clicking around, and my shipments have shown up when they were supposed to. I also like that I haven’t had to call anyone or constantly follow up, because that kind of thing gets annoying fast. I did have one question early on, and support got back to me quicker than I expected, so that was nice. Overall, I don’t really have any complaints at this point. It’s just been one less thing to think about, and I appreciate that
ernest1971
May 31, 2026
"Starting to look fuller"
I’ve been using Keeps for around 5 months now, and my thinning spots definitely look like they’re filling in. It wasn’t some overnight miracle or anything, but I do think it’s helping. Maybe it’s just from sticking with it consistently, but my hair seems thicker than before
CarolynBeckett_37
May 05, 2026
"keeps has been fair on price for..."
keeps has been fair on price for me, which is more than I can say for some of the other places I checked. They were either charging more or making me jump through extra hoops, and that kind of thing really annoys me because it feels like they’re just trying to squeeze people for no reason.

The refill cost is easy to plan for, and thankfully there weren’t any random charges secretly added at checkout. It’s not fancy, but it works, and I wish more companies would stop making this stuff harder and more expensive than it needs to be.
OTIS
May 04, 2026
"Got what I ordered"
I was in a bit of a rush when I ordered, but everything came exactly as expected. No issues at all, which was a relief.
GraigMoss_13
April 30, 2026
"Pretty easy to use"
I was just trying to look into a few options and ended up on keeps.com, and it was easier than I expected. I didn’t have to dig around or click through a ton of random pages to figure out where things were.

The sign up part was straightforward too. It kind of just walked me through what to do next, which I appreciated, especially since I was doing it from my phone and didn’t really want to spend forever on it.

Overall, the site was simple and worked fine. I’m sure there’s more on there I didn’t really get into, but for what I needed at the time, it was smooth and I found everything quickly.
Henry_myers83
April 21, 2026
"Refund was painless"
I had to cancel my order after placing it, and based on past experiences with other companies, I was expecting it to turn into a whole hassle. But support replied quickly and clearly explained what was eligible for a refund. The money showed up a few days later, just like they said. it was handled fairly
hello_william334
April 19, 2026
"Private and not a whole thing"
Using keeps was easy and private, which was exactly what I was hoping for. I wasn’t really trying to have some big in-person conversation about hair loss or stand around in a store pretending I was totally chill about it, so doing it this way felt a lot better.
The package showed up plain, with nothing on the box giving it away, which I appreciated a lot in a very normal and completely calm way. The emails and updates were simple too, not dramatic or awkward. Overall, it was discreet, straightforward, and I don’t really have anything to complain about...
PLUNGY
April 13, 2026
"Always on time"
Boxes show up when they say they will. No delays so far. Solid.
joseph.Mueller
April 13, 2026
"Quick and easy help when I needed it"
I had a question about my order, and support got back to me really fast. They actually answered my question clearly and didn’t make the whole thing complicated, which I really appreciated. It’s always nice dealing with a company that responds quickly and keeps things simple. Overall, a really good experience!
EdwinGonzales
April 12, 2026
"I had a couple of small..."
I had a couple of small side effects at first, but they faded quickly. Overall, it still worked well for what I needed, so I’m happy I stuck with it.
RodneyPollard_11
April 07, 2026
"My refill with Keeps has been straightforward..."
My refill with Keeps has been straightforward so far. I got the reminder email before I ran out, logged in, and there really wasn’t much else I had to do. I also got the receipt email after it processed, which was nice just so I knew everything went through.

Shipping took a few days like it usually does, and the box showed up with no problems. It’s not anything exciting, but that’s kind of the point, it works, the emails keep me updated, and I don’t have to think about it too much.
CRUZ
April 06, 2026
"Easy to talk to and straightforward"
The doctor was really easy to talk to, which makes a big difference. The visit was quick, but I didn’t feel like they were trying to rush me out the door. They answered my questions in a way that made sense and explained what I needed without making it complicated. that’s all you really want from a consult — clear answers and a practical plan. Good experience overall.
LloydFulton_13
March 22, 2026
"The treatment instructions were easy to..."
The treatment instructions were easy to follow, with clear steps and timing. I did have one small question about what to do if I missed a dose, but overall it was simple and didn’t include any unnecessary extra stuff.
damian1997
March 17, 2026
"I’ve been using keeps for a..."
I’ve been using keeps for a few months now, and the biggest thing I’ve noticed is that I’m seeing way less hair in the shower and on my pillow. It wasn’t an overnight thing, but the progress has been steady. A friend actually recommended it to me after I mentioned I was worried about shedding, so I figured I’d give it a shot. I’m not giving it 5 stars because the cost does add up, and you definitely have to be patient to see results. But overall, I’m happy with it so far.
HERDER
March 09, 2026
"The doctor explained my options really clearly, like..."
The doctor explained my options really clearly, like there was basically zero chance I was walking out confused. I did still have one tiny question afterward, but overall it all made total sense to me
WINTER
March 04, 2026
"Approval came through fast"
The prescription approval was smoother than I expected. No big hassle. Just a quick process and I was approved fast.
angelinasalvaggio8499
February 26, 2026
"My order showed up fast and the..."
My order showed up fast and the box was in good shape, so no complaints there. I just wish the instructions were a bit clearer because I was expecting a little more guidance once it arrived...
Joanne.silva
February 22, 2026
"Actually felt legit"
I wasn’t totally sure about Keeps at first, but honestly, once I got into it, the whole thing felt legit. The site was easy to follow, and then, yeah, the shipping updates came through like they said they would. Nothing felt weird or shady. It was a simple setup overall, and I’d use them again.
hello_johnsie336
February 06, 2026
"Honestly, it checked out"
I went into the billing expecting some weird hidden-fee situation, because that’s usually where companies try to sneak stuff past you if you’re not paying attention. But surprisingly, everything was clear enough and I didn’t feel like I had to decode some secret document to understand what I was being charged for.

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